Teljoy customer service

I've been waiting nearly 6 days for feedback from Teljoy to find out if I've been credit approved for a TV set I want to rent to own. Documentation been send through their Whatsapp platform, but everytime they say someone will contact me withing 24 - 48 hours. I'm in studio most of the day (Monday - Friday) and I've asked them to either send an sms (which they said they will) because I can't answer my phone all the time. It looks like Teljoy does not want my business, so i'm cancelling my application. First impression :-(