TS
Tiny S
1 reviews | Active since Jul 2018
27 Feb 2019, 10:50
Teljoy Customer Satisfaction and INCORRECT ACCOUNT
You are *****ing up our credit rating, 2 months now, numerous mails to change debit order details and still not done. We keep on mailing Tshepo Nteo with and nothing gets done, try and phone the numbers and you can NEVER GET ANYONE ON THE LINE.
PLEASE CONTACT ME AGAIN LIKE THE LAST TIME SO WE CAN CHANGE THE DEBIT ORDER SO THE PAYMENTS CAN BE DONE PLEEEEASE!!!!!
We are in arrears DUE TO THE SALES REP NOT CHECKING MAILS OR DOING AS REQUESTED!
Helpful (0)
Replies (7)0
Replies (7)
Teljoy's replyOfficial
27 Feb 2019, 11:07Good day Tiny,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and she will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and she will be in contact with you.
Regards,
The Teljoy Team
Teljoy's reply27 Feb 2019, 11:07
Official
Good day Tiny,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and she will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and she will be in contact with you.
Regards,
The Teljoy Team
TS
Tiny S's updateReviewer Update
27 Feb 2019, 11:19thank you, we do require the letter to state that we are up to date on payments and we are good payer as we always pay and have not missed one, my credit scoring needs to be rectified please. We wanted to take another item from you but we will first wait till this is done then we will order another item.
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Tiny S's update27 Feb 2019, 11:19
Reviewer Update
thank you, we do require the letter to state that we are up to date on payments and we are good payer as we always pay and have not missed one, my credit scoring needs to be rectified please. We wanted to take another item from you but we will first wait till this is done then we will order another item.
Teljoy's replyOfficial
27 Feb 2019, 11:37The team will be in contact with you to advise.
Teljoy's reply27 Feb 2019, 11:37
Official
The team will be in contact with you to advise.
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Tiny S's updateReviewer Update
18 Mar 2019, 12:46And still no reply from portia. I am still listed and tested it by enquiring to purchase additional goods from teljoy and it stated i fail due to credit listing when its just teljoy. Sent the screenshots showing its teljoy that listed me! I need someone to phone me now ( ********** 669) in regards to this. Numerous mails till today and teljoy cant rectify their *****ups. If this isnt sorted i will log a complaint with the FCP board and dispute the listing
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Tiny S's update18 Mar 2019, 12:46
Reviewer Update
And still no reply from portia. I am still listed and tested it by enquiring to purchase additional goods from teljoy and it stated i fail due to credit listing when its just teljoy. Sent the screenshots showing its teljoy that listed me! I need someone to phone me now ( ********** 669) in regards to this. Numerous mails till today and teljoy cant rectify their *****ups. If this isnt sorted i will log a complaint with the FCP board and dispute the listing
Teljoy's replyOfficial
18 Mar 2019, 13:23Hi Tiny,
We sincerely apologise for the inconvenience caused.
We have escalated this to the team and they will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the team and they will be in contact with you.
Regards,
The Teljoy Team
Teljoy's reply18 Mar 2019, 13:23
Official
Hi Tiny,
We sincerely apologise for the inconvenience caused.
We have escalated this to the team and they will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the team and they will be in contact with you.
Regards,
The Teljoy Team
TS
Tiny S's updateReviewer Update
17 Apr 2019, 18:07STILL NOT FIXED!!!!!!!!!!!!!!!!!!!!!!!!!!
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Tiny S's update17 Apr 2019, 18:07
Reviewer Update
STILL NOT FIXED!!!!!!!!!!!!!!!!!!!!!!!!!!
Teljoy's replyOfficial
18 Apr 2019, 08:22Good day Tiny,
The collections team will be in contact with you.
Regards,
The Teljoy Team
The collections team will be in contact with you.
Regards,
The Teljoy Team
Teljoy's reply18 Apr 2019, 08:22
Official
Good day Tiny,
The collections team will be in contact with you.
Regards,
The Teljoy Team
The collections team will be in contact with you.
Regards,
The Teljoy Team