NT
Nomfundo T
1 reviews | Active since Nov 2018
04 Dec 2018, 10:44
TELJOY BILLING ME AFTER 36 MONTHS CONTRACT
I have an account with Teljoy a rent to own account, my concern is that my account was opened in April 2015 and the contract says it is a 36 month rent period then after you take ownership of the appliance but I am still getting billed after this 36 months has passed. I am very very concerned I would like Teljoy to fix this and give me a refund.
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Teljoy's replyOfficial
04 Dec 2018, 10:48Good day,
We sincerely apologise for the inconvenience caused.
We have escalated this to the supervisor and she will be in contact with you shortly.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the supervisor and she will be in contact with you shortly.
Regards,
The Teljoy Team
Teljoy's reply04 Dec 2018, 10:48
Official
Good day,
We sincerely apologise for the inconvenience caused.
We have escalated this to the supervisor and she will be in contact with you shortly.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the supervisor and she will be in contact with you shortly.
Regards,
The Teljoy Team