bM
bradley M
1 reviews | Active since Jun 2015
21 Nov 2019, 10:38
Teljoy bad service
Very disappointed. I was told that delivery of my item will be made yesterday, but my item has still not been delivered. Been trying to contact teljoy and no one has responded. I live in Durban but working in Richards bay, I came down yesterday just to collect my item and go back to work, and I am still off work.
Helpful (0)
Replies (6)0
Replies (6)
Teljoy's replyOfficial
21 Nov 2019, 10:56Good day Bradley,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
Teljoy's reply21 Nov 2019, 10:56
Official
Good day Bradley,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
bM
bradley M's updateReviewer Update
22 Nov 2019, 12:16Extremely upset with your service, especially when you are promised something and it's not there when expected.
bM
bradley M's update22 Nov 2019, 12:16
Reviewer Update
Extremely upset with your service, especially when you are promised something and it's not there when expected.
Teljoy's replyOfficial
22 Nov 2019, 16:03Hi Bradley,
The team leader has tried to contact you to no avail. May you please provide an alternative contact number.
Regards,
The Teljoy Team
The team leader has tried to contact you to no avail. May you please provide an alternative contact number.
Regards,
The Teljoy Team
Teljoy's reply22 Nov 2019, 16:03
Official
Hi Bradley,
The team leader has tried to contact you to no avail. May you please provide an alternative contact number.
Regards,
The Teljoy Team
The team leader has tried to contact you to no avail. May you please provide an alternative contact number.
Regards,
The Teljoy Team
bM
bradley M's updateReviewer Update
23 Nov 2019, 20:56So if your company cannot contact me, you cancel my order? Ridiculous, your sales team confirmed my order and delivery, and now my order has been cancelled.
bM
bradley M's update23 Nov 2019, 20:56
Reviewer Update
So if your company cannot contact me, you cancel my order? Ridiculous, your sales team confirmed my order and delivery, and now my order has been cancelled.
Teljoy's replyOfficial
25 Nov 2019, 10:28Good day Bradley,
We sincerely apologise for the delay and the inconvenience caused.
The team has contacted you to provide an update.
Regards,
The Teljoy Team
We sincerely apologise for the delay and the inconvenience caused.
The team has contacted you to provide an update.
Regards,
The Teljoy Team
Teljoy's reply25 Nov 2019, 10:28
Official
Good day Bradley,
We sincerely apologise for the delay and the inconvenience caused.
The team has contacted you to provide an update.
Regards,
The Teljoy Team
We sincerely apologise for the delay and the inconvenience caused.
The team has contacted you to provide an update.
Regards,
The Teljoy Team
bM
bradley M's updateReviewer Update
25 Nov 2019, 15:17Teljoy has contacted me early this morning telling me my product was going to come today, and was going to phone me half n hour later, but I have received no call, constant disappoinment.
bM
bradley M's update25 Nov 2019, 15:17
Reviewer Update
Teljoy has contacted me early this morning telling me my product was going to come today, and was going to phone me half n hour later, but I have received no call, constant disappoinment.