Teljoy Antics - Have you been accused of ***** too?

It started when 3 months after having paid my final and last installment on the items I had rented over the past, 5 years give or take, could be longer. I was pleased with the service overall, it was convenient. I even got some family members to sign up for rentals with Teljoy, boasting about the convenience of this service.

3 months after my account was settled and I had paid everything I owned, I get an email. Least to say a threat that I still owed money, and they have sent someone to collect my TV, it's followed by an email - a single line: "Teljoy has dispatched a field agent to collect our units due to non payment on your account. You are currently in arrears. Failure to recover our appliance/s can result in us listing you on the SAFPS (SA ***** Prevention Services)" Naturally I panicked, thinking I messed up somewhere. I asked them for a printout of my statement, I got half a statement that did not display the itemized balance for any of the items. Needing time to get to the bottom of this, I had to jump quick and arranged to pay the outstanding amount, which I did, even though I was 100% sure that this was paid up. A day after I paid this, I get informed that they "Teljoy" had made a mistake and that my account was in fact paid up. Forward a few weeks later, they paid out the amount which I paid under stress and worry that I would be handed over for *****!!!! Thinking the matter is handeled and sorted, today I received a lettter with this! "The Southern African ***** Prevention Service (SAFPS) is an administrative center which collects ***** data on behalf of its Members. Your particulars were recently reported to the SAFPS. According to our information, you app**** for goods or services or conducted financial transactions with our Member Teljoy T-A Film Fun Holdings . The information you provided in your application or transaction may have contained inaccuracies, triggering the report to the SAFPS."

I am utterly and totally disgusted. If anyone thinks of going to Teljoy, think again. Despite the fact that these are errors made by finger slips and staff, imagine how this can stain a person's reputation and ruin a person's dignity!!

Even if I could, and after so many years, being a loyal customer and advocate for Teljoy, I would NEVER EVER EVER step into such relationship. The mere fact that they threaten a person with ***** out of the blue should be ******* unless they can prove beyond a shadow of a doubt that ***** was committed, or theft have taken place!