TELJOY and thier LIES

Absolutely disgusting service, trying to charge us for a unit we have not had for 6 months cause they are incapable of delivering a television. They claim to be insured and will replace units but it's all lies, Television broke in October 2018, we told we had to pay R2,500 over and above our insurance and monthly installments for a cheap 32 in TV. No matter how many emails I sent trying to sort the problem out my emails went answered by a Katie More in the Technical Department, he manager Courtney Le Roux refuses to speak people which I think is nonsense, any way in February we stop paying the account, obviously as we havent had the unit! in March they wake up tell us if pay R400 they will eventually delivery a new TV, so we pay and guess what it's April 18th 2019 and we still have unit and they threatening to list us as we refuse to pay April installment for a unit we do not have. Are you serious? Is there anyone in this company that is not a lieing lazy ******, and who actually speaks to all the departments.????