MB
Mariska B
1 reviews | Active since Feb 2019
23 Sept 2020, 11:02
Teljoy and Mastercare - STAY AWAY
Before you take out a contract with Teljoy - think twice - when your unit is faulty or broken you will not get any service.
its been almost 2 months without a TV but they expect a full payment.
between mastercare and teljoy i dont know who is more useless.
i have no tv and also no loan unit so what am i paying for???
every time i call im being promised feedback when i call again no one seems to know what is going on, i was even asked if i still have the faulty unit even if its been with master care for 3 weeks??? also dont even bother to asked to speak to a supervisor or a manager because they will tell you its not possible?
will NOT advice people to take out a contract with teljoy!!!!
Helpful (0)
Replies (5)0
Replies (5)
Teljoy's replyOfficial
28 Sept 2020, 15:22Good day Mariska,
We have been in contact with you regarding the open service call.
Kind Regards,
The Teljoy Team
We have been in contact with you regarding the open service call.
Kind Regards,
The Teljoy Team
Teljoy's reply28 Sept 2020, 15:22
Official
Good day Mariska,
We have been in contact with you regarding the open service call.
Kind Regards,
The Teljoy Team
We have been in contact with you regarding the open service call.
Kind Regards,
The Teljoy Team
MB
Mariska B's updateReviewer Update
05 Oct 2020, 13:05Well all we are getting is empty promises! a new Tv was supposed to be delivered last week?? what excuses are u going to come up with now?
MB
Mariska B's update05 Oct 2020, 13:05
Reviewer Update
Well all we are getting is empty promises! a new Tv was supposed to be delivered last week?? what excuses are u going to come up with now?
Teljoy's replyOfficial
05 Oct 2020, 15:07Good day Mariska,
We have been in contact with you to provide feedback regarding the delivery.
Kind Regards,
The Teljoy Team
We have been in contact with you to provide feedback regarding the delivery.
Kind Regards,
The Teljoy Team
Teljoy's reply05 Oct 2020, 15:07
Official
Good day Mariska,
We have been in contact with you to provide feedback regarding the delivery.
Kind Regards,
The Teljoy Team
We have been in contact with you to provide feedback regarding the delivery.
Kind Regards,
The Teljoy Team
MB
Mariska B's updateReviewer Update
07 Oct 2020, 09:09oh the calls where we were told we will get a new TV last week and then now you have to wait for Panasonic again? i will make sure i tell people not do to business with you. oh and my debit order went off so you got your money - how nice for us to pay for something we cant enjoy!
MB
Mariska B's update07 Oct 2020, 09:09
Reviewer Update
oh the calls where we were told we will get a new TV last week and then now you have to wait for Panasonic again? i will make sure i tell people not do to business with you. oh and my debit order went off so you got your money - how nice for us to pay for something we cant enjoy!
MB
Mariska B's updateReviewer Update
12 Oct 2020, 15:12Still without a TV...
MB
Mariska B's update12 Oct 2020, 15:12
Reviewer Update
Still without a TV...