TELJOY AFTERSALES IS NONSENSE

I have an account with Teljo for almost 2 years.The fridge i took from them stopped operating a month ago. For me to get a loan fridge it took them 2weeks to send a loan fridge, Guess what they brought a fridge after me calling them everyday , They never bother to pick up the phones and call me . They dont update even on email. No response on mails. The Loan Fridge they brought is way too small , i called and complain that i wont be able to use that student fridge!! What makes me mad is that Teljoy does not care about their customers when they need their aftersales assistance. Too quick to advice you to get an account with them . But when its time to help you with Technician quieries they DONT CARE!! I am actually paying for something that i dont use at all. I call everyweke speak to diffrent people but no progress. I have asked them to come collect their s****Fridge including the Loan one . Will go do business with people who really know how to treat their customers. You cant even upgrade to a different fridge because the technician case is still open. Why is that my problem , why cant they just fetch the fridge keep it to their warehouse so i can get the new upgrade,

I am so dissapointed with such ridiculous service. im on the second month with no help from these people. I dont even want to mention The Hisense brand is a Bull**** brand i have ever bought in my whole entire life. The mirror fridge did not last even 2 years with me that time they dont even have parts when your fridge gets faulty.

I have been so patient with Teljoy using my own airtime to follow up and i get told lies every week. I got debited for something that i dont use and the loan fridge they sent is a KAAK fridge. I do not wnat them to Debit anything for the fridge this month because this is not going to end well.