CP
Courtney P
1 reviews | Active since Nov 2025
03 Nov 2025, 15:00
Teljoy after service - POOR
The after service that Teljoy provides is extremely poor. It took them 4 weeks to collect the faulty fridge and another week to provide a loan unit, 2 weeks to fix the fridge and when it was returned the fridge was worse than what it was. I would not suggest Teljoy to anyone. Quick to sell you something but if you have problems the service you receive is very poor.
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Teljoy's replyOfficial
03 Nov 2025, 15:19Thank you for taking the time to share your feedback. We sincerely apologize for the poor experience you’ve had with our after-sales service, and we completely understand your frustration.
Waiting several weeks for a collection, loan unit, and repair is not the level of service we aim to provide, and we’re truly sorry that the issue with your fridge was not resolved to your satisfaction.
We’d like to urgently review your case and ensure this is corrected as quickly as possible.one of our technical manager will contact you
Waiting several weeks for a collection, loan unit, and repair is not the level of service we aim to provide, and we’re truly sorry that the issue with your fridge was not resolved to your satisfaction.
We’d like to urgently review your case and ensure this is corrected as quickly as possible.one of our technical manager will contact you
Teljoy's reply03 Nov 2025, 15:19
Official
Thank you for taking the time to share your feedback. We sincerely apologize for the poor experience you’ve had with our after-sales service, and we completely understand your frustration.
Waiting several weeks for a collection, loan unit, and repair is not the level of service we aim to provide, and we’re truly sorry that the issue with your fridge was not resolved to your satisfaction.
We’d like to urgently review your case and ensure this is corrected as quickly as possible.one of our technical manager will contact you
Waiting several weeks for a collection, loan unit, and repair is not the level of service we aim to provide, and we’re truly sorry that the issue with your fridge was not resolved to your satisfaction.
We’d like to urgently review your case and ensure this is corrected as quickly as possible.one of our technical manager will contact you