HC
Helgaard C

1 reviews | Active since Nov 2023

10 Nov 2023, 12:21

Teljoy: A Customer Nightmare Unleashed USELESS

Last week, I app**** for the God of War Ragnarok PlayStation 5 console through Teljoy. The approval SMS had me doing cartwheels. I sold my beloved PlayStation 4 and all my games, eagerly anticipating the next-gen gaming experience. But oh, what a cruel twist of fate awaited me.

False Hope: Teljoy’s approval message was like a siren’s call, luring me into a pit of despair. I danced with joy, imagining epic battles with Kratos, only to be left hanging like a forgotten sock on a clothesline.

The Great Silence: A week passed, and my phone remained eerily silent. No calls, no updates. It’s as if Teljoy decided to ghost me, leaving me in a state of perpetual anticipation. I’ve aged ten years waiting for that ringtone.

Console Conundrum: When I finally mustered the courage to call, they dropped the bombshell: “No God of War Ragnarok consoles, dear customer. But hey, we’ve got the standard one!” Oh, how my heart sank. It’s like ordering a gourmet burger and receiving a plain bun.

Consultant Catastrophe: They transferred me to a consultant, who was probably trained in the art of soul-crushing. “Sorry, chap,” they said, “you’re R80 short, you cant afford the playstation 5 God of war edition nor the standard Playstation 5” (even though it was said that i could get the standard one) R80! That’s the price of a decent meal, not my gaming dreams. I felt like Frodo at Mount Doom, inches away from the ring but denied by bureaucracy. Why tell me my application was approved for the stupid thing if your just going to tell me I'm not allowed to get it because I'm R80 short. I sold my Playstation 4 so that i could afford games for the Playstation 5 because you guys approved my application with the SMS.

Affordability Apocalypse: Apparently, my affordability is akin to a tightrope walker balancing on a dental floss strand. Teljoy, let me tell you, I’ve budgeted better for my gaming desires than a squirrel hoarding acorns for winter.

In conclusion, Teljoy, you’ve shattered my hopes, stomped on my dreams, and left me with a gaping void where my PlayStation 5 should be. I’d rather wrestle a grizzly bear than deal with your Kafkaesque customer service again.

#NeverAgain #TeljoyMoreLikeTelNOY

0
Replies (4)
Teljoy
Teljoy's reply10 Nov 2023, 15:04
Official
Hello Helgaard, we understand your frustration and sincerely apologize the inconvenience caused. We will look into the matter with our sales team and revert back to you.

Best regards,

HC
Helgaard C's update10 Nov 2023, 17:23
Reviewer Update
I was already declined increasing my montly installment, next time be more clear about approvals, im getting my playstation 5 via rentoza, their plan makes sense and i can afford it. you have lost a client toda
HC
Helgaard C's update10 Nov 2023, 17:24
Reviewer Update
However i will keep your company in mind if need be, first place ill run to if im in dire need of dissapointments and gaslighting
Teljoy
Teljoy's reply11 Nov 2023, 11:39
Official
Hello Helgaard, once again we sincerely apologize with the inconvenience caused. We have escalated the issue with higher management, please look at your emails for further communication. 

Best regards,