SP
Sunil P
1 reviews | Active since Jun 2014
20 Oct 2025, 07:49
Teljoy a *******
I have this easy fix policy and really don't have any claims but I have a fridge that is malfunctioning and the pathetic service of teljoy giving me different views from the service providers they send to my premises. I pay for this service and to me it seems like a ploy to siphen monies
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Teljoy's replyOfficial
20 Oct 2025, 08:11Thank you for reaching out, and we sincerely apologize for the inconvenience and frustration you've experienced with the service provided under your EasyFix policy.At Teljoy, we pride ourselves on delivering reliable service and support to our valued customers, and it is deeply concerning to hear that you’ve received conflicting information from the service providers dispatched to your premises. Please be assured that this is not the experience we intend for any of our customers, and we take your concerns seriously.We understand how important your fridge is to your daily life, and any delay or confusion in resolving the matter is unacceptable. Our goal is to resolve your issue quickly and fairly Easy fix manager is going to contact you to resolve this for you. Again, we apologize for the inconvenience, and thank you for bringing this to our attention. We look forward to resolving this matter promptly.
Best regards,
Teljoy's reply20 Oct 2025, 08:11
Official
Thank you for reaching out, and we sincerely apologize for the inconvenience and frustration you've experienced with the service provided under your EasyFix policy.At Teljoy, we pride ourselves on delivering reliable service and support to our valued customers, and it is deeply concerning to hear that you’ve received conflicting information from the service providers dispatched to your premises. Please be assured that this is not the experience we intend for any of our customers, and we take your concerns seriously.We understand how important your fridge is to your daily life, and any delay or confusion in resolving the matter is unacceptable. Our goal is to resolve your issue quickly and fairly Easy fix manager is going to contact you to resolve this for you. Again, we apologize for the inconvenience, and thank you for bringing this to our attention. We look forward to resolving this matter promptly.
Best regards,