EG
Emile G

1 reviews | Active since Nov 2020

13 Nov 2020, 20:08

TELJOY

Most pathetic support I have ever recieved my 50 inch Hisense UHD smart tv fel from my TV cabinet I called them they don't cover negligence that i understand then they send me the papers to fill in to get my tv replaced i have filled in al the paper and send them back to Teljoy.

They said it gonna cost me +/-R6000 to replace my tv and i can pay it down in 6 months with this Im also fine with this.

But the problem is they keep calling me and asking me why my payment isn't made they called me about 4 times and every time i explain to them i am not going to pay for a broken item cause according to me they must replace the unit and every time they say they will follow up i have send emails aswell but still no response but they want their monthly payments made for me that is not fair and very very poor service

0
Replies (1)
Teljoy
Teljoy's reply16 Nov 2020, 12:25
Official
Good day Emile,

We have attempted to contact you to no avail. Kindly provide a convenient time we may call or an alternate number. 

Kind regards,
The Teljoy Team