CH
Christa H

1 reviews | Active since Aug 2019

11 Aug 2021, 11:08

Teljoy

July 2017 we rent to own a 39cm tv. The contract read that it is in a period of 36months so the contrackt end date is July 2020. And when we checked to see when its finish we see we still pay for something that is suposed to be already payd off. So we pay a year extra. They over charge us with R3500. Since Friday we try to get hold of them, they not answer there phones and they do not come back on my husbands email. He send already 2 or 3 mails. Now i wants to know how manny people is doing in like that? They is suposed to know when a account is finish and paid up. This is not a good review for a company that is so big.

0
Replies (4)
Teljoy
Teljoy's reply12 Aug 2021, 15:38
Official
 Hi Christa H 

We have sent you an email and a change of ownership was processed. 

Should you require further assistance, do not hesitate to contact us. 

Regards
The Teljoy Team
 
CH
Christa H's update13 Aug 2021, 12:40
Reviewer Update
Teljoy Team, where do you send the email? You not send any mail for me or my husband , mnr CAC Hattingh. When we try to phone nobody answer a telephone it is only youre voice service. Why do you need to **** about that? You're service is as bad as you're lies.
Teljoy
Teljoy's reply13 Aug 2021, 13:33
Official
HI Christa

We are sorry for the inconvenience, the email was stuck in our outbox. Please check the email on the email address h.c*ris*a1**** (we have hidden some characters). 

Should you require further assistance, do not hesitate to contact us. 

Regards
The Teljoy Team

CH
Christa H's update13 Aug 2021, 16:48
Reviewer Update
Teljoy, you did not send any email for me. If you send it i will recieve it. And NOTHING come through. If you do not know how to send a email please call my husband mr CAC Hattingh because you answer no calls!