Teljoy

Where to start .I ordered a tv on the 26/12/2023 .i only received the tv on the 15/01/2024.i was told that i will only pay once received i will be billed .The tv switched off and stopped working on the 17/01/2023 .i was told a technician will be sent out and nothing was done .I then complained and had a loan device .I then asked how ill billing work as i did not have the tv a full month . I was told i will only pay R199 .I have been waiting for a update on my tv and have been told i will be contacted .Bear in mind the loan device is a 50 inch tv and i had a 55 inch .I received a response that the amount will be adjusted as i saw a invoice for R 389 .I then had two debits one for R 199 and R389 .I had a tv that worked a day basically .When contacting teljoy i am being fobbed off with empty promises and no ownership .I am disgusted with the service as i have been waiting since the 17th to get my tb sorted and still waiting on updates .A tv that worked a day is diabolical .Debits twice for one device is sickening .The chat agents just gives you empty promises .I am paying for a 55 inch tv but using a 50 inch .The loan device is second hand as its a samsung with a hisense box .I want this to be resolved .Marcell from teljoy is just giving me empty promises .