JN
Jannah N
1 reviews | Active since May 2023
19 Mar 2024, 12:33
Teljoy ***********
Customer Service /Account Bad Service!! Threatens you after they dialed Once you pick up and they dont talk back. You pay they to lazy to make sure payment wasnt receive and want to comd fetch goods. Second time!!! Just as ******* as the goverment!!!
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
19 Mar 2024, 13:18Good day Jannah
We understand that you have encountered significant issues, including difficulties with communication, unprocessed payments, and unsatisfactory service experiences. We apologize for any inconvenience or frustration this may have caused.
Please be assured that we are actively investigating the concerns you raised and taking steps to prevent similar incidents from occurring in the future.
Your feedback is invaluable to us as we work to continually improve our services. We sincerely appreciate your patience and understanding as we strive to resolve this matter to your satisfaction.
We understand that you have encountered significant issues, including difficulties with communication, unprocessed payments, and unsatisfactory service experiences. We apologize for any inconvenience or frustration this may have caused.
Please be assured that we are actively investigating the concerns you raised and taking steps to prevent similar incidents from occurring in the future.
Your feedback is invaluable to us as we work to continually improve our services. We sincerely appreciate your patience and understanding as we strive to resolve this matter to your satisfaction.
Teljoy's reply19 Mar 2024, 13:18
Official
Good day Jannah
We understand that you have encountered significant issues, including difficulties with communication, unprocessed payments, and unsatisfactory service experiences. We apologize for any inconvenience or frustration this may have caused.
Please be assured that we are actively investigating the concerns you raised and taking steps to prevent similar incidents from occurring in the future.
Your feedback is invaluable to us as we work to continually improve our services. We sincerely appreciate your patience and understanding as we strive to resolve this matter to your satisfaction.
We understand that you have encountered significant issues, including difficulties with communication, unprocessed payments, and unsatisfactory service experiences. We apologize for any inconvenience or frustration this may have caused.
Please be assured that we are actively investigating the concerns you raised and taking steps to prevent similar incidents from occurring in the future.
Your feedback is invaluable to us as we work to continually improve our services. We sincerely appreciate your patience and understanding as we strive to resolve this matter to your satisfaction.
JN
Jannah N's updateReviewer Update
19 Mar 2024, 16:52I didy own creditcontrol and was told by ***. That Im at fault because if customer no nor reflecting on pop. And I and how many others will be charged a fee if R50. Because of lazyness and incompentent creditcontrollers? Its ***** and daylught *******
JN
Jannah N's update19 Mar 2024, 16:52
Reviewer Update
I didy own creditcontrol and was told by ***. That Im at fault because if customer no nor reflecting on pop. And I and how many others will be charged a fee if R50. Because of lazyness and incompentent creditcontrollers? Its ***** and daylught *******
Teljoy's replyOfficial
20 Mar 2024, 08:25When you make your payments please use the Teljoy reference number you have been provided, so that your account will not be behind with payments.
Teljoy's reply20 Mar 2024, 08:25
Official
When you make your payments please use the Teljoy reference number you have been provided, so that your account will not be behind with payments.