KM
Kayla M
1 reviews | Active since Mar 2021
12 Apr 2026, 11:48
Tel jou dae
The worst possible customer service. My contract was supposed to end in Nov 2025 but I am still being billed. I have queried it twice and all my queries get closed before an attempt to contact me. But they will make sure to send a survey to rate their service. My last interaction was with Simphiwe Masuku, he never even contacted me, or corresponded via email, this was 23/03. I want to send this watch back at this point, my contract was only for 24 months.
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Teljoy's replyOfficial
12 Apr 2026, 13:24Thank you for bringing this to our attention We’re especially concerned to hear that your previous queries were closed without proper follow-up, Please be assured that resolving this for you is now a priority, and a dedicated consultant will be assigned to follow through until closure.
Best regards,
Teljoy's reply12 Apr 2026, 13:24
Official
Thank you for bringing this to our attention We’re especially concerned to hear that your previous queries were closed without proper follow-up, Please be assured that resolving this for you is now a priority, and a dedicated consultant will be assigned to follow through until closure.
Best regards,