Taking the hassel out of claiming after a traumatic event

I would like to compliment Teljoy and the fast effortless service i received after my house was broken into on Sat 17 Feb 2018.

As this was already stressful due to the value of the items lost has fast approached R200K, Teljoy was a little glimmer of hope. I phoned on Monday 19 Feb and spoke with the customer care people who informed me to go to a police station and make a affidavit that outlines what happened and record the case number on it which i did late Monday evening. I emailed it to them Tuesday 20 Feb when i got to work and by 13h00 on Tuesday i was contacted and informed that they will have my replacement units delivered the following day.

This was a pleasure and the value of having the problem resolved so effortless is nothing short of amazing.

Thanks to Kavitha Le Roux for her help and assistance.