1 reviews | Active since Apr 2022
System removed my account 😪 details
You guys can't be sending me such if you the one that didn't check. Got this HORRIBLE SMS Ms Jiyane, your Teljoy rental account is in arrears with R1510.00 Kindly make payment to avoid re-possession of your Teljoy unit(s). If payment has been made, please send proof to collections¡teljoy.co.za. ***. Teljoy ***. By that time your system has removed my debit order details. I called just now and spoke with collections team on *** the lady that I spoke to said she will sms me your acc details and ref number. I do not understand how is it my FAULT while you have not checked your systems.
Please kindly rectify that. I can't be owing if your systems has removed my account details.
Please let work with HONESTY here.
Thank you for bringing this matter to our attention. Please rest assured that we will investigate this issue thoroughly and take corrective action to prevent similar incidents in the future. Your feedback is invaluable, and we're committed to working with honesty and integrity to resolve this matter to your satisfaction.
Thank you for bringing this matter to our attention. Please rest assured that we will investigate this issue thoroughly and take corrective action to prevent similar incidents in the future. Your feedback is invaluable, and we're committed to working with honesty and integrity to resolve this matter to your satisfaction.