OM
Obakeng M
1 reviews | Active since Feb 2021
25 Sept 2024, 16:37
*****ster
8 years ago i app**** for a rent to own at Teljoy, a HP laptop as well as a Samsung home theatre respectively. I was paying my account accordingly unfortunately during that process i lost my job due to unforeseen circumstances. I was unable to pay because i was unemployed till now. I was applying for a Social Grant (SRD) to be precise, South African ***** Prevention Services informed me that Teljoy listed my ID number to their database that I'm a *****ster etc. Kindly advise on a forward because this issue is tarnishing my Identity.
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Replies (7)
Teljoy's replyOfficial
25 Sept 2024, 16:44Good day Obakeng,
Thank you for bringing this matter to our attention. We understand the seriousness of your situation regarding the listing of your ID number. To assist you effectively, our team will investigate the issue and work with you to resolve it as quickly as possible.
Thank you for bringing this matter to our attention. We understand the seriousness of your situation regarding the listing of your ID number. To assist you effectively, our team will investigate the issue and work with you to resolve it as quickly as possible.
Teljoy's reply25 Sept 2024, 16:44
Official
Good day Obakeng,
Thank you for bringing this matter to our attention. We understand the seriousness of your situation regarding the listing of your ID number. To assist you effectively, our team will investigate the issue and work with you to resolve it as quickly as possible.
Thank you for bringing this matter to our attention. We understand the seriousness of your situation regarding the listing of your ID number. To assist you effectively, our team will investigate the issue and work with you to resolve it as quickly as possible.
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Obakeng M's updateReviewer Update
25 Sept 2024, 16:47Thank you..
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Obakeng M's update25 Sept 2024, 16:47
Reviewer Update
Thank you..
Teljoy's replyOfficial
25 Sept 2024, 16:48You're welcome.
Teljoy's reply25 Sept 2024, 16:48
Official
You're welcome.
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Obakeng M's updateReviewer Update
26 Sept 2024, 15:52Teljoy's collections department tells me that they can't remove ID number from South African ***** Prevention Services because i need to pay up R4200, my question is where am i going to get that amount because I'm currently unemployed but at the same time i can't receive any government grant because my identity is been tarnished, any advise regarding ligation? By the way this happened 8 yrs ago
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Obakeng M's update26 Sept 2024, 15:52
Reviewer Update
Teljoy's collections department tells me that they can't remove ID number from South African ***** Prevention Services because i need to pay up R4200, my question is where am i going to get that amount because I'm currently unemployed but at the same time i can't receive any government grant because my identity is been tarnished, any advise regarding ligation? By the way this happened 8 yrs ago
Teljoy's replyOfficial
26 Sept 2024, 16:48We understand your situation and the challenges you’re facing. Unfortunately, the collections department cannot remove your ID from the South African Prevention Services without settling the outstanding balance.
Teljoy's reply26 Sept 2024, 16:48
Official
We understand your situation and the challenges you’re facing. Unfortunately, the collections department cannot remove your ID from the South African Prevention Services without settling the outstanding balance.
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Obakeng M's updateReviewer Update
26 Sept 2024, 17:06Unfortunately ya'll don't understand my situation, how can i settle my outstanding balance if I'm unemployed?
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Obakeng M's update26 Sept 2024, 17:06
Reviewer Update
Unfortunately ya'll don't understand my situation, how can i settle my outstanding balance if I'm unemployed?
Teljoy's replyOfficial
27 Sept 2024, 09:22Thank you for your message. As per our telephonic conversation with the Accounts Department, the process was explained in detail, and unfortunately, we are unable to assist further with this matter.
Teljoy's reply27 Sept 2024, 09:22
Official
Thank you for your message. As per our telephonic conversation with the Accounts Department, the process was explained in detail, and unfortunately, we are unable to assist further with this matter.