*****ING MY MONEY!!!

I have Cancel my Contract with them on the 24/11/2022, after I Had a Xbox device with hem for 4 months,

firstly my contract said I will pay an amount of R479 per month for this device but i have notice that they are deducting R489 every month okay i am not that bother by the R10 difference. i have paid the cancelation fee and they came to collect the Xbox on the 30th of November there was a debit order that went off on my account and then yet again another debit order went off on the 1st of December 2022, soo they Have done two deductions after I have canceled. I gave spoken to the Customer care Manager Paul Riba and he did mention to me that is there mistake and will make sure I get my money ASAP! its Monday 05/12/2022 and no one has come back to me with a solution, Due to TELJOY *****ING MY MONEY i cant pay my other Debit orders because i Have insafutan funds!! soo my medical aid has been put on hold till i get my money back and I have a Heart Problem so if something happens to me and i cant go to HOSPITAL because my medical aid is on hold i will make sure TELJOY Will pay for this !!