*****ing from the poor

I am disgusted at the service provided by Teljoy. My contract is fairly new (April 2019) and the so called brand new unit is faulty. I contacted your customer care department last week requesting to do an upgrade but was told that I would have to forfeit my existing contract and start a new one. I then requested that a technician come out and view the faulty machine. Made an arrangement for Saturday 27/07/2019 but the technician didn't pitch up. He then called me on Monday apologizing as he had a break down. Your consultant called me the very same day claiming I was not home. Do you train your staff to lie? I am currently still trying to cancel my contract but was told to pay an additional R500 for disconnection fees. What am I paying you for again? I have been paying you since April for a faulty machine and yet here you are trying to rip me off.

TELJOY STOP EXPECTING PAYMENTS FOR SERVICES NOT RENDERED.