So fed up

We are new clients of Teljoy obtained our goods in January. I advised for debit order to be cancelled I would pay via EFT. After a long struggle, it was cancelled. I made a direct deposit, however when we googled Teljoys bank account Groenwalt and Lubbe inc had banking details we however after a long struggle got them to refund us the money back, On Friday I requested to Sarona what the amount owing was she said R866.06 which we paid in full now. But I still keep getting emails and sms's why is the account not updated after I send the proof of payment on Friday already, we tired of being treated like *********. I keep requesting for a account statement but that also does not get sent to me. I want a statement reflecting that I paid and the account is up to date as we app**** for a laptop and now its being put on hold because of this account issue.<br> <br> Please sort this out asap!!!