LB
Lindsey B
1 reviews | Active since May 2015
10 May 2022, 14:55
So called easy to get connectred
I have been trying to get through left messages for a call back on follow-up on the delivery. They cannot tell me anything or I hold for 30 mins no answer. Do you only have 1 agent working there? this is a terrible experience for a new client
Helpful (0)
Replies (4)0
Replies (4)
Teljoy's replyOfficial
10 May 2022, 15:37Hello Lindsey, we thank you for the feedback and apologise for the frustration caused. We understand our Sales team leader has been in contact with you and will provide feedback as soon as possible.
Teljoy's reply10 May 2022, 15:37
Official
Hello Lindsey, we thank you for the feedback and apologise for the frustration caused. We understand our Sales team leader has been in contact with you and will provide feedback as soon as possible.
Teljoy's replyOfficial
11 May 2022, 16:05Hello Lindsey, the ETA of your delivery should be the thirteenth of May, this Friday. 😊 We apologise for the delay in getting this information to you, we put great importance on the quality of our service and the satisfaction of our customers. We hope to only improve from here on.
Teljoy's reply11 May 2022, 16:05
Official
Hello Lindsey, the ETA of your delivery should be the thirteenth of May, this Friday. 😊 We apologise for the delay in getting this information to you, we put great importance on the quality of our service and the satisfaction of our customers. We hope to only improve from here on.
LB
Lindsey B's updateReviewer Update
11 May 2022, 16:48Thank you so much for the feedback. I finally got it now and I really appreciate what you did and the follow up. Well done I am really satisfied.
LB
Lindsey B's update11 May 2022, 16:48
Reviewer Update
Thank you so much for the feedback. I finally got it now and I really appreciate what you did and the follow up. Well done I am really satisfied.
Teljoy's replyOfficial
12 May 2022, 08:16We're happy we could change your experience with us 🌸We appreciate your feedback, would you mind updating your review?
Teljoy's reply12 May 2022, 08:16
Official
We're happy we could change your experience with us 🌸We appreciate your feedback, would you mind updating your review?