L&SL&S
L & S L & S
1 reviews | Active since Apr 2019
15 Feb 2024, 16:08
Shocking service Teljoy
Unprofessiinalism Shocking shocking service. Awaiting a call back from Supervisor Lizanne for over a week. She seems to be in meetings 24 hours a day 7 days a week. Having 4 existing contracts already this last one is absolutely shocking awaiting order and feedback for over 5 weeks already. Teljoy this is very unprofessional
Really leaves a bad taste the shocking feedback and service
I have called and called daily for almost 7 days to no avail.
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
15 Feb 2024, 16:38Good day Llewellyn
We truly sorry to hear about the unacceptable service experience you've encountered with our team. It's genuinely disappointing to hear about the extended wait for a callback from the Sales team leader and the significant delays in processing your order and providing feedback.
Your frustration and disappointment are completely valid, and we apologize for any inconvenience this has caused.
We've escalated the matter to our Sales manager for a for thorough investigation regarding your application,
Your satisfaction is our top priority, and we look forward to resolving this matter to your complete satisfaction.
We truly sorry to hear about the unacceptable service experience you've encountered with our team. It's genuinely disappointing to hear about the extended wait for a callback from the Sales team leader and the significant delays in processing your order and providing feedback.
Your frustration and disappointment are completely valid, and we apologize for any inconvenience this has caused.
We've escalated the matter to our Sales manager for a for thorough investigation regarding your application,
Your satisfaction is our top priority, and we look forward to resolving this matter to your complete satisfaction.
Best regards,
Teljoy's reply15 Feb 2024, 16:38
Official
Good day Llewellyn
We truly sorry to hear about the unacceptable service experience you've encountered with our team. It's genuinely disappointing to hear about the extended wait for a callback from the Sales team leader and the significant delays in processing your order and providing feedback.
Your frustration and disappointment are completely valid, and we apologize for any inconvenience this has caused.
We've escalated the matter to our Sales manager for a for thorough investigation regarding your application,
Your satisfaction is our top priority, and we look forward to resolving this matter to your complete satisfaction.
We truly sorry to hear about the unacceptable service experience you've encountered with our team. It's genuinely disappointing to hear about the extended wait for a callback from the Sales team leader and the significant delays in processing your order and providing feedback.
Your frustration and disappointment are completely valid, and we apologize for any inconvenience this has caused.
We've escalated the matter to our Sales manager for a for thorough investigation regarding your application,
Your satisfaction is our top priority, and we look forward to resolving this matter to your complete satisfaction.
Best regards,
L&SL&S
L & S L & S's updateReviewer Update
15 Feb 2024, 19:33Thank you. Whilst I have been promised numerous times to have my calls retured and my order fulfilled, I shall wait with bated breath as I am yet to see this happen.
Appteciate your response.
Appteciate your response.
L&SL&S
L & S L & S's update15 Feb 2024, 19:33
Reviewer Update
Thank you. Whilst I have been promised numerous times to have my calls retured and my order fulfilled, I shall wait with bated breath as I am yet to see this happen.
Appteciate your response.
Appteciate your response.
Teljoy's replyOfficial
16 Feb 2024, 07:19It's only a pleasure and we will make sure that you get feedback from our sales team.
Best regards,
Teljoy's reply16 Feb 2024, 07:19
Official
It's only a pleasure and we will make sure that you get feedback from our sales team.
Best regards,