GH
Garth H
1 reviews | Active since May 2023
13 Aug 2024, 12:22
Shocking Service
I emailed customer service on the 01st August & today is the 13th Augusy. Shocking service as usual. Seems to be a standard in South Africa now. Does anyone provide service in this country.......................
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
13 Aug 2024, 12:40Hello Gareth
This is not the level of service we aim to provide, and we understand your frustration. We take your concerns seriously. Please check your emails, as your query has been addressed and resolved.
This is not the level of service we aim to provide, and we understand your frustration. We take your concerns seriously. Please check your emails, as your query has been addressed and resolved.
Teljoy's reply13 Aug 2024, 12:40
Official
Hello Gareth
This is not the level of service we aim to provide, and we understand your frustration. We take your concerns seriously. Please check your emails, as your query has been addressed and resolved.
This is not the level of service we aim to provide, and we understand your frustration. We take your concerns seriously. Please check your emails, as your query has been addressed and resolved.
GH
Garth H's updateReviewer Update
13 Aug 2024, 13:41Finally someone from Teljoy responds!!
I sent an email on the 01st August for full ownership on two products. See below.
On 01 Aug 2024, at 13:49, Garth De Haan <***> wrote:
Afternoon,This email is to notify you that my contract ***2 (R560.08) concludes at the end of August. Please move both products to full ownership?I do not require service contracts for these two products. ThanksGarth De Haan******
Please acknowledge this request & ensure it takes place min the 01st September.
Turnaround times at Teljoy are shocking!
Thanks
Garth De Haan******
I sent an email on the 01st August for full ownership on two products. See below.
On 01 Aug 2024, at 13:49, Garth De Haan <***> wrote:
Afternoon,This email is to notify you that my contract ***2 (R560.08) concludes at the end of August. Please move both products to full ownership?I do not require service contracts for these two products. ThanksGarth De Haan******
Please acknowledge this request & ensure it takes place min the 01st September.
Turnaround times at Teljoy are shocking!
Thanks
Garth De Haan******
GH
Garth H's update13 Aug 2024, 13:41
Reviewer Update
Finally someone from Teljoy responds!!
I sent an email on the 01st August for full ownership on two products. See below.
On 01 Aug 2024, at 13:49, Garth De Haan <***> wrote:
Afternoon,This email is to notify you that my contract ***2 (R560.08) concludes at the end of August. Please move both products to full ownership?I do not require service contracts for these two products. ThanksGarth De Haan******
Please acknowledge this request & ensure it takes place min the 01st September.
Turnaround times at Teljoy are shocking!
Thanks
Garth De Haan******
I sent an email on the 01st August for full ownership on two products. See below.
On 01 Aug 2024, at 13:49, Garth De Haan <***> wrote:
Afternoon,This email is to notify you that my contract ***2 (R560.08) concludes at the end of August. Please move both products to full ownership?I do not require service contracts for these two products. ThanksGarth De Haan******
Please acknowledge this request & ensure it takes place min the 01st September.
Turnaround times at Teljoy are shocking!
Thanks
Garth De Haan******
Teljoy's replyOfficial
13 Aug 2024, 13:53Hello Garth
Please check your emails; we have acknowledged your request and taken action.
Please check your emails; we have acknowledged your request and taken action.
Teljoy's reply13 Aug 2024, 13:53
Official
Hello Garth
Please check your emails; we have acknowledged your request and taken action.
Please check your emails; we have acknowledged your request and taken action.