KP
Kallan P
1 reviews | Active since Oct 2020
02 Aug 2022, 11:36
Shocking
Double debit me? Debit me over R600 on the 25th and again on the 1st I never once agreed to any debit order date of the 1st.
Helpful (0)
Replies (4)0
Replies (4)
Teljoy's replyOfficial
02 Aug 2022, 12:07Hello Kallan, we appreciate your feedback and apologise for the frustration. We will be in contact with the account holder to explain our billing.
Best regards,
Teljoy's reply02 Aug 2022, 12:07
Official
Hello Kallan, we appreciate your feedback and apologise for the frustration. We will be in contact with the account holder to explain our billing.
Best regards,
KP
Kallan P's updateReviewer Update
02 Aug 2022, 13:44No. That is not good enough. You continously mess around. You did this previously and debited us pro rata for 3 months? Your billing should not run on a date we did not sign a debit order for!
KP
Kallan P's update02 Aug 2022, 13:44
Reviewer Update
No. That is not good enough. You continously mess around. You did this previously and debited us pro rata for 3 months? Your billing should not run on a date we did not sign a debit order for!
KP
Kallan P's updateReviewer Update
02 Aug 2022, 13:45Our billing ? Mate you charged us pro rata then charged us again with prorata
KP
Kallan P's update02 Aug 2022, 13:45
Reviewer Update
Our billing ? Mate you charged us pro rata then charged us again with prorata
Teljoy's replyOfficial
02 Aug 2022, 16:19Our team has tried to get in touch with the account holder to come to a resolution however hasn't been able to get through to her. Is there an ideal time we can call her?
Best regards,
Teljoy's reply02 Aug 2022, 16:19
Official
Our team has tried to get in touch with the account holder to come to a resolution however hasn't been able to get through to her. Is there an ideal time we can call her?
Best regards,