Service Up To **** !!!

I took out a contract at Teljoy on a rent to own contract on the 4th October 2018, then after I waited to week for the product to arrive. When the washing machine was delivered it was already damaged, then I waited another 3 weeks for a new one after I had to threaten to cancel the deal, and even though I never had the washing machine for that period they still charged me pro-rata. Then after receiving the new one it also just stop working on the 8th of November, then I logged a call for the repair, the said it would take 3days for them to come out but then also only sorted it out 8 days later, AFTER I AGAIN HAD TO PHONE SAYING I WANT TO CANCEL THE DEAL.

Then the after-sales manager told me they would give me credit for the time the washing machine wasn't in working condition.

Then end of November 2018, the debit order went off for R289, but my contract says the amount should be R249 per month all cost incl. I contacted them today about the debit order amount, and the consultant was very unprofessional and started shouting at me.

The service is up to ****, actually we can't complain about the service because there is no ****ing service

Regards JJE Minnaar