1 reviews | Active since Jul 2016
SECOND HAND OR SMALLER SIZE
<p>2015, I start with rent to own (51 inch TV) from Teljoy, early in 2016 I report the TV as it’s being faulty, Teljoy replaced the TV with another make/model plus to an 50 inch an inch smaller then original size. A few weeks ago I had to report the NEW TV yet again; however I was informed last week that Hisense do not make 50 inch any more but they will replace the TV with a NEW but yet again it will be an inch smaller. I asked them if my premium stays the same and was informed that my premium won’t go up or down and if I would like to have a 51 inch as per signed agreement they can give me a second hand one and not a new one, I am very upset as I am paying for a 51” TV but the size keeps getting smaller.</p>
Good Day Mer****123
Thank you for contacting Teljoy and for the details. We do value you as a Teljoy client,thus kindly note that your enquiry has been sent through to our Technical Supervisor to investigate and assist accordingly.
Thank you
Kind Regards
Your Teljoy Team
Good Day Mer****123
Thank you for contacting Teljoy and for the details. We do value you as a Teljoy client,thus kindly note that your enquiry has been sent through to our Technical Supervisor to investigate and assist accordingly.
Thank you
Kind Regards
Your Teljoy Team
They sort out my problem as quick as possible
They sort out my problem as quick as possible
