HvdM
Heiko van der Merwe

1 reviews | Active since Sept 2017

18 Jan 2023, 20:21

****! Dont cover anything.

****!!

They a so full off bull s!th.

Every claim we submit(4 claims to date in 9 months), it takes about 2 weeks for them to come out. Then we are told that they need to order parts, just to be told ANOTHER week later they don't cover ANYTHING.

Was told we need to turn our fridge off, and they will come and repair it within 2 days, fast forward a week and all our good have gone bad and they suddenly don't cover the claim anymore.

Don't waste your money, all they cover is insulation and lose *****s.

Useless costumer service, when we asked why we were told it will be fixed and then some days later that they don't cover the claim, they simply said they made a mistake and its now out problem.

No value saved with them. Rather put some cash aside, and pay it yourself because i promise you, whatever your claim is, “its not covered”

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Replies (1)
Teljoy
Teljoy's reply19 Jan 2023, 09:06
Official
Hello Heiko, we apologise for the frustration caused, we will be in touch with the account holder about this