TM
Takunda M

1 reviews | Active since Jan 2023

21 Apr 2023, 16:49

Satisfied Customer

I am extremely pleased with the service I received from Teljoy. The entire process, from the initial application for my smar****ch to the upgrade of my defective device, went smoothly without any hiccups. The Teljoy Care Crew, specifically Riaan Perils of Customer Care Vitality and Marchell Brits, provided top-notch assistance.

I was pleasantly surprised by how Riaan handled the process with ease, despite my concerns about delays due to returning a defective device. In contrast to my previous experiences of having to constantly follow up with customer care representatives, Riaan's approach was refreshingly different. I would like to commend Riaan for his excellent work and encourage him to keep it up.

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Replies (1)
Teljoy
Teljoy's reply24 Apr 2023, 09:18
Official
Hello  Takunda, thank you so much for the wonderful review! We'll be sure to pass the message to the agents 😊