1 reviews | Active since Jul 2013
SAFPS Listing!!!!
This is my third complaint! I requested you collect your device on Monday (today is Wednesday), your driver did not come to collect. He did however go to the property today where no one was present. He wanted to discuss the matter and find a mutual agreement yet Tshiamo advised that continuation of the agreement is not desired. So I am confused. Do you want the device or not? Because at the moment I am being threatened with ***** cases stating I am refusing to hand over the device yet your driver does not come when I requested the collection? How can you send someone without prior arrangement? A few hours later Tshiamo phoned again despite several requests that he should refrain from contacting me, he is unprofessional and tries to intimidate the people he phones! Shortly after I receive a message to state that I have been listed with the SAFPS!!!
Please tell me Teljoy, how I refuse to hand over the device after MY OWN request, just to get rid of your unprofessional service, yet your driver doesn't pitch and I get listed???
We acknowledge receipt of your third complaint and understand your frustration regarding the ongoing issues with the device collection. Our goal is to resolve this matter promptly and professionally.
Our intention is indeed to collect the device as requested. However, there was a miscommunication about the collection schedule, which we need to rectify immediately.
Thank you for bringing these issues to our attention. We are committed to resolving them swiftly and ensuring you receive the professional service you deserve.
We acknowledge receipt of your third complaint and understand your frustration regarding the ongoing issues with the device collection. Our goal is to resolve this matter promptly and professionally.
Our intention is indeed to collect the device as requested. However, there was a miscommunication about the collection schedule, which we need to rectify immediately.
Thank you for bringing these issues to our attention. We are committed to resolving them swiftly and ensuring you receive the professional service you deserve.