JN
Johannes N

1 reviews | Active since Jul 2021

13 Jul 2024, 18:14

Repossession after only 2 months of missed payment????

A repossession after 2 months of missed payment???? The account is not even on 60 days arrears and now teljoy tells me they have dispatched a person to collect their item? I have been doing my best paying for this account after I signed a debit order form several times for them to debit but still I have to pay by EFT, when my 1 year old took ill and hospitalized the money was used for medical bill and its only 2 months that I have missed. It's not even the 15th yet and yet I'm getting threatened??? Seriously I wouldn't recommend teljoy. Next time I'm definitely buying my furniture elsewhere.

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Replies (1)
Teljoy
Teljoy's reply14 Jul 2024, 08:29
Official
Hello Johannes 

Thank you for reaching out and providing the details of your situation. We acknowledge your communication and the efforts you have made to manage your account.
 
We will immediately investigate this matter and a member of our team will contact you on the next business day  to resolve any outstanding issues.
 
Thank you for bringing this to our attention.