FH
Fazel H
1 reviews | Active since Nov 2020
13 Nov 2020, 11:13
Replacement Tv Unit
The most pathetic experience ever, i was suppose to have receive a replacement Tv unit as i have logged a call....I have been without a television set for more then a month.I was told that i will receive a new unit 6 November2020 and as per Katie More one of the service consultance and as per Teljoy service delivery it will only take two days.I have sent numerous emails and made calls,up until today 13 November2020 there has been no communication from Teljoy....utterly disgusted with the service.
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Replies (2)
Teljoy's replyOfficial
13 Nov 2020, 12:09Good day Fazel,
The technical supervisor has been in contact to assist with the exchange, we will be in contact with you to arrange delivery.
Kind regards,
The Teljoy Team
The technical supervisor has been in contact to assist with the exchange, we will be in contact with you to arrange delivery.
Kind regards,
The Teljoy Team
Best regards,
Teljoy's reply13 Nov 2020, 12:09
Official
Good day Fazel,
The technical supervisor has been in contact to assist with the exchange, we will be in contact with you to arrange delivery.
Kind regards,
The Teljoy Team
The technical supervisor has been in contact to assist with the exchange, we will be in contact with you to arrange delivery.
Kind regards,
The Teljoy Team
Best regards,
FH
Well in light of the feedback i have receive from Teljoy ( Michelle Administration Dept) 13 November2020 i was promised a delivery 16 November 2020....guess what....once again Teljoy has failed to deliver on their promise as such...so once again utterly poor and disgustfull service delivery of such....i wonder what excuse they gone give me now.....Full on pathetic service.
Fazel H's updateReviewer Update
17 Nov 2020, 07:56Well in light of the feedback i have receive from Teljoy ( Michelle Administration Dept) 13 November2020 i was promised a delivery 16 November 2020....guess what....once again Teljoy has failed to deliver on their promise as such...so once again utterly poor and disgustfull service delivery of such....i wonder what excuse they gone give me now.....Full on pathetic service.
FH
Fazel H's update17 Nov 2020, 07:56
Reviewer Update
Well in light of the feedback i have receive from Teljoy ( Michelle Administration Dept) 13 November2020 i was promised a delivery 16 November 2020....guess what....once again Teljoy has failed to deliver on their promise as such...so once again utterly poor and disgustfull service delivery of such....i wonder what excuse they gone give me now.....Full on pathetic service.