EB
Eddie B
1 reviews | Active since Jul 2025
14 Jul 2025, 13:20
Repair
I report on 18 june 2025 a faulty stove and washing machine till today 14 July 2025 nothing was done worst service ever but payment is on time monthly
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Teljoy's replyOfficial
14 Jul 2025, 13:44Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the delay in addressing the faults with your stove and washing machine, reported on 18 June 2025.
At Teljoy, we strive to provide prompt and reliable service. Please be assured that this is not the level of service we aim to provide. We understand your frustration, especially when your monthly payments have been made on time and in good faith.
Your service request has now been escalated as a matter of urgency, and we will be in contact shortly to arrange immediate inspection.
Teljoy's reply14 Jul 2025, 13:44
Official
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the delay in addressing the faults with your stove and washing machine, reported on 18 June 2025.
At Teljoy, we strive to provide prompt and reliable service. Please be assured that this is not the level of service we aim to provide. We understand your frustration, especially when your monthly payments have been made on time and in good faith.
Your service request has now been escalated as a matter of urgency, and we will be in contact shortly to arrange immediate inspection.