1 reviews | Active since Jul 2016

18 Jul 2016, 13:37

REFER A FRIEND IS A ****

<p>IM STILL WAITING FOR MY R500 FROM TELJOY!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (7)
Teljoy
Teljoy's reply18 Jul 2016, 13:58
Official

Hello alfredo-1

Thank you for the details,this has been sent through to our Sales administration department to investigate and contact you in this regard.

Thank you

Kind Regards

Wendy

's update18 Jul 2016, 16:29
Reviewer Update

It has been 2weeks already, now I'm being told to complete a document, send it back and payment will be made the week thereafter.

Is this not a reward?
Why all the documentation if you have all my details and the friend who referred me?
Who said I have the neccesary equipment to print documents and scan it in to be sent to you?
Why do I have to run after you?

Teljoy
Teljoy's reply19 Jul 2016, 06:46
Official

Hello alfredo-1

Thank you for the details and response,however we do require the documentation to confirm the relevant information before processing payment.

If you could kindly provide us with the documentation,however if you are unable to scan and complete,please forward an email with the details required at your earliest convenience and we would gladly assist you.

Thank you for your understanding.

Kind Regards

Wendy

's update20 Jul 2016, 13:17
Reviewer Update

SO THIS WILL BE THE PROCEDURE WITH ALL THE REFERALS?

REDICULOUS!!!!!!!!

YOU HAVE ALL THE INFORMATION

Teljoy
Teljoy's reply20 Jul 2016, 13:44
Official

Hello -alfredo-1

Thank you for your response,as we need to safeguard our clients and their details,this would be the procedure to follow.As mentioned if you do not have the facility to scan,kindly forward via email the relevant information for payment so that we may assist you accordingly.

Thank you for your understanding.

Kind Regards

Wendy

's update22 Jul 2016, 13:28
Reviewer Update

its been 2 days, yet no update! no follow up call! no feedback of process!

Don't you people have certain processes in place to handle this SH*T!!

Teljoy
Teljoy's reply22 Jul 2016, 14:06
Official

Hello alfredo-1

Thank you for your response...

Your details have been handed through to our Finance department for payment,I do believe that you have been informed by our sales administrator on the turn around time for payment to occur(3-4 working days)

Once our sales administrator has received the proof of payment,this will be sent through to you for your reference.

Thanking you

Kind Regards

Wendy