UU
Unknown U

1 reviews | Active since Feb 2021

03 Feb 2025, 08:47

Post service

Morning I bought a tv through Teljoy and the remote stop working I ordered another remote which they sent weeks later and it was the wrong remote it's been months trying to get the right remote and still nothing.

I also bought a Garmin watch from them for some reason the strap gives me a rash so I haven't warn it because of that it's been months trying to return it and no luck, the watch I pay for is just laying in my drawer.

Teljoy service is very poor and inconvenience

0
Replies (1)
Teljoy
Teljoy's reply03 Feb 2025, 08:52
Official
We sincerely apologise for the inconvenience you’ve experienced with both the remote and the Garmin watch. This is not the level of service we strive to provide.

Kindly be advised that we have escalated the remote issue to our Technical Team Leadership for urgent assistance. Additionally, our Customer Care Leadership will be in contact to assist with the Garmin watch.

Thank you for your patience, and we appreciate the opportunity to make this right.