RO
Reuben O

1 reviews | Active since Apr 2025

07 Jan 2026, 18:52

Poorest service ever

They keep saying my account is in arrears, I pay every month and honor my payment arrangement.

I had response from S Duimpies that is not very clear at all and I am not getting the response I need.

I know that teljoy will comment here and state how sorry they are but will it really solve my issue.

I am heavily irritated and frustrated with teljoy at the moment and can't wait for my account to be paid up so I can leave it behind and never look back.

Utterly poor service won't recommend anybody

0
Replies (2)
Teljoy
Teljoy's reply08 Jan 2026, 07:56
Official
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and frustration you have experienced. We sincerely apologies for the inconvenience this has caused  Your feedback is important Kindly note that one of our account  manager will contact you and fix this.
RO
Reuben O's update08 Jan 2026, 09:15
Reviewer Update
Please revert to email as I don't want to discuss anything telephonic, let's see if this matter can be resolved