POOR SERVICE TELJOY

<p>Two weeks ago I logged call with the service department for faulty laptop battery. Two weeks later they replaced the laptop after numerous figths and promises. </p> <p>Just to find out that the replacment unit is also faulty. Normal shortcut key like shift 2 = @ / on this laptop it gives you ". Shift 3 = # / on this laptop it give you £.</p> <p>With my orginal rental laptop I recieve both Windows and Offices 2013 on this laptop I need product key or but new offices </p> <p>So I called them this morning just to be told they can only help me on Monday as they dont have anyone to pick up the laptop or no techincal staff to assist. Here comes another 2 weeks. </p>