Poor service seems to be a problem with teljoy

Teljoy Application 463821: Stock Update from approved application 461887 (no stock ) to aproved application 463821 and still no stock ... second application was done because there was no stock on the 1st Application... .. theres no comunication from them ... so what do i need to do a 3rd application now to get actual stock ... wadte of time ... if i knew that this was the service they provide i would have never app****....