Poor service.. no sorry.. no service.

Absolutely terrible service.

I signed up with Teljoy on a maintenance contract about 5 months ago. I relocated to CT in March and bought a lot of new and used items of which I am still paying off. I saw an add for R99 a month for a service contract and as per the sales person, I could add up to 5 items. I gave the consultant the descriptions of my items, which included a LG 48" TV, Hisence Fridge and n Hicense 48 " TV.

After about 4 months my Hicense TV died. No picture or sound. I then logged a call and was told that I only have a Defy Fridge and LG TV on the agreement. A sales consultant assisted me and said she will rectify and will log a call and that a technician will assist within 48 hours. It never happened. I called and mailed numerous times and it still only show the Defy Fridge and LG tv. My account gets debited every month and yet, no serive.

I herby request cancelatian amd a refund or immediate technical support. Its been more than 3 months that I am trying to get my TV repaired with no response even after the matter has been esculated more than once.