AK
Amanda K

1 reviews | Active since Mar 2017

09 Nov 2022, 10:04

POOR service

I was supposed to take ownership of my appliance on 01 October 2022. I am getting very irritated with the POOR service from Teljoy yet they are quick to send messages of repossession and statements. I get tickets assigned yet no one from the collection team contacts me regarding the issue!!!!

0
Replies (2)
Teljoy
Teljoy's reply09 Nov 2022, 10:31
Official
Hello Amanda, we apologise for the frustration caused, we will have our collections team be in contact with you 

AK
Amanda K's update21 Nov 2022, 08:43
Reviewer Update
Teljoy.......definitely no joy in dealing with them. I am still waiting to be contacted by the collections team to take possession of my appliance BUT am receiving messages threatening repossession.