wP
williem P
1 reviews | Active since Aug 2014
30 Oct 2024, 09:01
Poor service
I have rent to own a dishwasher from teljoy.Thie first time I started using it my dishes did not clean as it should be after a few days it started to give a error I used different settings some times but the error still appear.I even using different diswashing liquids as my dishes did not clean after each cycle was finished the dishwasher has left white markes on all my dishes and cups it did not matter even what program zi used the result was the same.I did contact teljoy via the app but they did not respond on my problem
Helpful (0)
Replies (5)0
Replies (5)
Teljoy's replyOfficial
30 Oct 2024, 09:51Good day Williem,
Thank you for reaching out and providing details about the issue with your dishwasher. Please note one of our technical agents tried contacting you yesterday but they couldn't reach you. They will be in contact shortly to sure your service request is prioritized so we can resolve the problem quickly. Thank you for your patience, and we’ll work to get this sorted as soon as possible.
Thank you for reaching out and providing details about the issue with your dishwasher. Please note one of our technical agents tried contacting you yesterday but they couldn't reach you. They will be in contact shortly to sure your service request is prioritized so we can resolve the problem quickly. Thank you for your patience, and we’ll work to get this sorted as soon as possible.
Teljoy's reply30 Oct 2024, 09:51
Official
Good day Williem,
Thank you for reaching out and providing details about the issue with your dishwasher. Please note one of our technical agents tried contacting you yesterday but they couldn't reach you. They will be in contact shortly to sure your service request is prioritized so we can resolve the problem quickly. Thank you for your patience, and we’ll work to get this sorted as soon as possible.
Thank you for reaching out and providing details about the issue with your dishwasher. Please note one of our technical agents tried contacting you yesterday but they couldn't reach you. They will be in contact shortly to sure your service request is prioritized so we can resolve the problem quickly. Thank you for your patience, and we’ll work to get this sorted as soon as possible.
wP
williem P's updateReviewer Update
31 Oct 2024, 23:52Teljoy did contact me about the problem .I did take pictures as requested but till today I did not received any feedback from teljoy.Thie
wP
williem P's update31 Oct 2024, 23:52
Reviewer Update
Teljoy did contact me about the problem .I did take pictures as requested but till today I did not received any feedback from teljoy.Thie
wP
williem P's updateReviewer Update
02 Nov 2024, 06:23I have informed teljoy about my problems with my dishwasher that occurs from when I received it.They only contact me and ask to send photos and from then did not received any communication. I DO NOT KNOW HOW PHOTOS IS GOING TO SOLVED THE PROBLEM AS THE DISHWASHER STILL IS NOT FIX BUT I MUST PAY EACH MONTH FOR IT BUT CAN NOT USED IT
wP
williem P's update02 Nov 2024, 06:23
Reviewer Update
I have informed teljoy about my problems with my dishwasher that occurs from when I received it.They only contact me and ask to send photos and from then did not received any communication. I DO NOT KNOW HOW PHOTOS IS GOING TO SOLVED THE PROBLEM AS THE DISHWASHER STILL IS NOT FIX BUT I MUST PAY EACH MONTH FOR IT BUT CAN NOT USED IT
Teljoy's replyOfficial
02 Nov 2024, 07:56Hello Williem
We're sorry to hear about your experience with the dishwasher. Our goal is to resolve issues as promptly as possible, and the photos are typically requested to help our service team assess the issue more accurately. We apologize for the delay in further communication and will prioritize follow-up on this matter. Please be assured that we're committed to ensuring your appliance is fully operational.
We're sorry to hear about your experience with the dishwasher. Our goal is to resolve issues as promptly as possible, and the photos are typically requested to help our service team assess the issue more accurately. We apologize for the delay in further communication and will prioritize follow-up on this matter. Please be assured that we're committed to ensuring your appliance is fully operational.
Teljoy's reply02 Nov 2024, 07:56
Official
Hello Williem
We're sorry to hear about your experience with the dishwasher. Our goal is to resolve issues as promptly as possible, and the photos are typically requested to help our service team assess the issue more accurately. We apologize for the delay in further communication and will prioritize follow-up on this matter. Please be assured that we're committed to ensuring your appliance is fully operational.
We're sorry to hear about your experience with the dishwasher. Our goal is to resolve issues as promptly as possible, and the photos are typically requested to help our service team assess the issue more accurately. We apologize for the delay in further communication and will prioritize follow-up on this matter. Please be assured that we're committed to ensuring your appliance is fully operational.
wP
williem P's updateReviewer Update
02 Nov 2024, 08:12Photos do not repair my dishwasher but I must pay promptly on time my installment but when I have a problem Teljoy is not so prompt to assist
wP
williem P's update02 Nov 2024, 08:12
Reviewer Update
Photos do not repair my dishwasher but I must pay promptly on time my installment but when I have a problem Teljoy is not so prompt to assist