Poor poor service delivery. No care attitude to customers

So not the first issue with them. Absolutely the worst service ever. I have been emailing for months to confirm last payment which was meant to be February. They can't be bothered to reply. But have the F##king cheek to add a extension ( for warranty) I did not ask for and neither did ask if I wanted it so they just keep debuting and over charging. While now two months we waiting for them to credit me and fix the issue. Only 1 star cause you have to fill that box else more like minus 5 .