Poor Customer service Teljoy....Dont trust their beds

Please do not purchase or rent beds from teljoy! We app**** for bed and was delivered about 6 month's ago and after about 1 months started noticing the mattress giving in and deforming....month 4 its become really bad to a point where we cannot use the bed....its been 2 months of constant calls and emails to request a replacement with the same response....they will get back to us....and still not a person has come back to us...the call centre staff is a joke....the bed that we paying for monthly is about the same price as we would have paid for a top class bed. As a customer of teljoy.....they should be ashamed of their customer service and letting such Quality beds out....2 months of constant calls and emails.....and everytime we call they know nothing of a complaint been logged...if Teljoy dont fix this they will loose mine and hubbies accounts....Your beds are a disgrace and its unfortunate that we cannot give you a zero star rating for customer service and resolving our issue!