FM
Fallen M
1 reviews | Active since Aug 2020
15 Sept 2025, 08:12
Poor customer service
Teljoy customer service sucks
I've had an agreement for 3months bought 2 beds and a TV this is is supposed to be my last months payment
I logged a request since one of the beds base came lose and it's been over 2 weeks with no assistance
As a loyalty paying customer this sucks and I won't be taking any more items with them in future!!
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Replies (1)
Teljoy's replyOfficial
15 Sept 2025, 08:21Hello Fallen
We're truly sorry to hear about your experience, and we completely understand your frustration. This is not the level of service we aim to provide, especially to a loyal customer like yourself.
Please accept our sincerest apologies for the delay in resolving your bed issue. We will urgently escalate this to the technical management and get it sorted as soon as possible.
We value your support and would really appreciate the chance to make this right.
We're truly sorry to hear about your experience, and we completely understand your frustration. This is not the level of service we aim to provide, especially to a loyal customer like yourself.
Please accept our sincerest apologies for the delay in resolving your bed issue. We will urgently escalate this to the technical management and get it sorted as soon as possible.
We value your support and would really appreciate the chance to make this right.
Teljoy's reply15 Sept 2025, 08:21
Official
Hello Fallen
We're truly sorry to hear about your experience, and we completely understand your frustration. This is not the level of service we aim to provide, especially to a loyal customer like yourself.
Please accept our sincerest apologies for the delay in resolving your bed issue. We will urgently escalate this to the technical management and get it sorted as soon as possible.
We value your support and would really appreciate the chance to make this right.
We're truly sorry to hear about your experience, and we completely understand your frustration. This is not the level of service we aim to provide, especially to a loyal customer like yourself.
Please accept our sincerest apologies for the delay in resolving your bed issue. We will urgently escalate this to the technical management and get it sorted as soon as possible.
We value your support and would really appreciate the chance to make this right.