wP
williem P
1 reviews | Active since Aug 2014
17 Jul 2024, 10:12
Poor customer service
I received a faulty power station that have taken 6 days to charge to get to 100% I contacted teljoy about this problem. THE COURIER OF TELJOY DID PICK IT UP..After 3 weeks I did not receive a replacement for the faulty power station or a a other Power station.I DID CONTACT TELJOY BUT RECEIVED NO RESPONSE FROM THEM
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Teljoy's replyOfficial
17 Jul 2024, 10:26Hello Williem
We apologize for the inconvenience you've experienced with your power station and for the delay in receiving a replacement. We understand how frustrating this situation must be.
Please be assured that our technical team will contact you shortly to assist with this matter and ensure that you receive a functional replacement as soon as possible. Your satisfaction is important to us, and we are committed to resolving this issue promptly.
Thank you for your patience and understanding.
We apologize for the inconvenience you've experienced with your power station and for the delay in receiving a replacement. We understand how frustrating this situation must be.
Please be assured that our technical team will contact you shortly to assist with this matter and ensure that you receive a functional replacement as soon as possible. Your satisfaction is important to us, and we are committed to resolving this issue promptly.
Thank you for your patience and understanding.
Teljoy's reply17 Jul 2024, 10:26
Official
Hello Williem
We apologize for the inconvenience you've experienced with your power station and for the delay in receiving a replacement. We understand how frustrating this situation must be.
Please be assured that our technical team will contact you shortly to assist with this matter and ensure that you receive a functional replacement as soon as possible. Your satisfaction is important to us, and we are committed to resolving this issue promptly.
Thank you for your patience and understanding.
We apologize for the inconvenience you've experienced with your power station and for the delay in receiving a replacement. We understand how frustrating this situation must be.
Please be assured that our technical team will contact you shortly to assist with this matter and ensure that you receive a functional replacement as soon as possible. Your satisfaction is important to us, and we are committed to resolving this issue promptly.
Thank you for your patience and understanding.