JA
Julian A
1 reviews | Active since Mar 2009
20 May 2020, 14:18
Poor customer care service
Please could someone from Teljoy tell Atheana Petersen to respond to my emails. I logged a faulty appliance with her on the 13th May and have not heard from her since. She does not respond to my emails and its also very difficult to get through to a call centre agent.
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Teljoy's replyOfficial
20 May 2020, 15:03Good day Julian,
Atheana has been in contact to advise that as per the lockdown regulations we may only assist with your repair during level 2 of the lockdown.
Kind Regards
The Teljoy Team
Atheana has been in contact to advise that as per the lockdown regulations we may only assist with your repair during level 2 of the lockdown.
Kind Regards
The Teljoy Team
Teljoy's reply20 May 2020, 15:03
Official
Good day Julian,
Atheana has been in contact to advise that as per the lockdown regulations we may only assist with your repair during level 2 of the lockdown.
Kind Regards
The Teljoy Team
Atheana has been in contact to advise that as per the lockdown regulations we may only assist with your repair during level 2 of the lockdown.
Kind Regards
The Teljoy Team