Poor communication and customer service from Teljoy

Poor communication and customer service. They delivered the incorrect bed to me on the 26 March. Still I am batteling to resolve this issued. I constantly have to run after Teljoy for an update. In the interim they are charging me for this incorrect product. And I dont get what I ordered. It's a mess and it seems like it is taking forever to resolve. This is poor customer service and violation of my consumers rights. I am very unhappy with the service. I have been patient but no more Teljoy!!