BVdb
Brian Van den bergh

1 reviews | Active since Jan 2024

14 Oct 2025, 08:32

Please dont use Teljoy

Utterly useless, you pay your debit orders and then they still say your in arrears, you send them multiple emails with the POP and still you get threatend with a Teljoy tech to come and collect, then you send another email and contact them where they reply a agent will call you shortly, just after that you get a customer satisfaction survey to complete but no one has contacted you yet.

I wil never use them again, i wanted to pay my balance in full but it seems like they do not want my money so there you go.

PLEASE dont use them

0
Replies (1)
Teljoy
Teljoy's reply14 Oct 2025, 08:39
Official
Hello Brian

This is definitely not the level of service we strive to deliver. We can urgently have a senior consultant contact and review your account, resolve the payment issue, and ensure this matter is handled correctly.

Best regards,