1 reviews | Active since Jul 2017
PEOPLE ARE LYING NOT DOING THEIR JOBS
<p>I signed a contract with teljoy, goods delivered . I was told that I would be debited on the 1st of every month - this does not happen . I receive no returned debit orders and I have proof that the stipluated amount was in my bank account on the first of each month . Then Teljoy decides to debit me for three times my installment at once, this gets returned . They debit me three more times . All if a sudden i havent paid my account . But i was under the impression i was being debited as per my contract .</p> <p> </p> <p>Then we have Sarona Motlatle, who I corresponded with to stop the debit because I had made a direct payment since they did not keep up their part of starting the debit order which i signed . Sarona says , on the 27 June 2017 that she had stopped the debit, i made a payment of double my installment . On Saturday, 31 June, the debit of three times my installment goes off . </p> <p> </p> <p>Why is Sarona Motlatle failing to do her job ? and to lie that her job was done too ? Now I am getting no response from her . I am very disappointed with what i thought was a wonderful company, unfortunately sarona Motlatle has failed to upkeep a good name for her company . I have proof when she said the debit was stopped , and proof that it went off therafter . I do not understand how people like Sarona Motlatle get away with not doing their jobs ?????</p> <p>I would never get away with such incrediible misconduct at my place of work . It is even more shocking that she is a collections team leader ! Does she encourage the team to lie to clients ? </p> <p> </p> <p>I will make sure I spread this information to anybody and everybody i know, Teljoy is hiring very bad staff . The company has gone to the dogs .</p>
Good Day hatesbadservice09
Thank you for contacting Teljoy and for providing the details.
Our sincere apologies with regards to the way your account has been handled from a sales and from an accounts perspective.
We as Teljoy strive to assist our clients with the best possible service and would like you to remain a valued client, thus your query has been sent through to the Accounts Manager to address the matter at hand and advise and assist accordingly.
Thanking you in advance
Your Teljoy Team
Good Day hatesbadservice09
Thank you for contacting Teljoy and for providing the details.
Our sincere apologies with regards to the way your account has been handled from a sales and from an accounts perspective.
We as Teljoy strive to assist our clients with the best possible service and would like you to remain a valued client, thus your query has been sent through to the Accounts Manager to address the matter at hand and advise and assist accordingly.
Thanking you in advance
Your Teljoy Team
